Description

Arizona Musicfest seeks a highly organized, detail-oriented, and service-driven individual to join our team as Development & Donor Relations Associate. This position plays a vital role in supporting the day-to-day operations of the Development Department and advancing Musicfest’s fundraising, stewardship, and donor engagement efforts.

Position Summary

The Development & Donor Relations Associate supports all core development department operations, including gift processing, donor acknowledgment, benefits fulfillment, database maintenance, donor communications and stewardship. This position works collaboratively across departments to ensure seamless donor engagement and assists with box office services, donor receptions, special events, concerts and Board of Directors relations as needed.

 Essential Duties & Responsibilities

 Data Management

• Manage and maintain Musicfest’s donor database and fundraising records with a high level of accuracy and confidentiality.
• Process the receipt of all contributed revenue in the organization’s customer relationship management (CRM) system in an accurate and timely manner.
• Maintain electronic donor files, including documentation and acknowledgment letters.
• Update donor records with current contact information, giving history, call reports, and biographical notes.
• Maintain the organization’s Concierge/Circle member directory.
• Update donor contact data in the email marketing system.
• Generate reports and lists using CRM and wealth screening tools.
   

Donor Communications

• Prepare and distribute prompt donor acknowledgment letters.
• Assemble welcome packets for new members of Musicfest’s Circles of Giving.
• Coordinate and distribute Circles of Giving renewal communications.
• Update the Giving section of the Musicfest website as needed.
   

Donor Relations & Stewardship

• Support fundraising efforts through donor identification, cultivation, and stewardship activities.
• Provide concierge-level ticketing support for Circles of Giving members.
• Create invitations and manage logistics (RSVPs, catering, announcements) for development events and concert-related receptions, including Donor Patio and Inside the Circle events.
• Deliver exceptional customer service to prospective and current donors, addressing inquiries promptly and professionally.
   

Organizational & Administrative Support

• Assist the CEO with special projects and Board of Directors meeting preparation and communications.
• Serve as liaison for Board meetings, including distributing materials, managing RSVPs, and responding to inquiries.
• Serve as a patron services representative, processing box office orders by phone and in person.
• Assist in qualifying donor and patron records.
• Attend select concerts, receptions, and special events as a representative of the Development team.

Requirements

Desired Qualifications

• Bachelor’s or Associate’s degree.
• Experience within a nonprofit arts organization preferred, though not required.
• Ability to work some evenings and weekends during the concert season and for special events.
• Excellent verbal and written communication skills, with strong organizational, analytical, and problem-solving abilities.
• Comfortable working with and/or learning database systems, CRM platforms, and general office software.
• Self-motivated and capable of working independently, while also collaborating effectively as part of a team.
• Ability to manage multiple priorities and deadlines in a fast-paced environment with professionalism and composure.
• Physical ability to lift and carry up to 25 pounds when transporting materials and assisting with event setup.
• Demonstrated enthusiasm for and commitment to the mission of Arizona Musicfest and the performing arts.