Summary:

The Manager, Development Communications and Stewardship, directs strategic donor communications and personalized donor stewardship efforts for the Development Department, including the creation of engaging written content for appeal letters, acknowledgment letters, event follow-up, sponsorship opportunities, Points West magazine, donor briefings, funding proposals, and other donor communications - while collaborating with the Director of Philanthropy, Leadership Gift 

Job Duties: 

• Manages all Development Department communications to the Center’s members and donors.
• Generates original content for acknowledgment letters, appeals, and other Center publications.
• Utilizes donor database record meaningful donor interactions and complete personalized stewardship actions.
• Continuously monitors, documents, and recommends improvements for Development processes to
• increase donor retention and growth.
• Maintains a thorough understanding of departmental and Center funding priorities, articulating impact to current and potential supporters.
• Works with Graphics and PR & Marketing to create consistent Development Communications
• presence across platforms.
• Manages an annual calendar for all planned communication and stewardship efforts.
• In coordination with Accounting and Curatorial teams, manages the annual compilation and distribution of fall endowment fund reports to fund stewards.
• Manages Development Department support for Points West magazine, working with staff and external partners in accordance with overall Development strategy, Center needs and current funding priorities.
• Creates digital version of Points West magazine on Center’s WordPress website and accessible via the online Member Portal.
• Utilizes a working knowledge of membership programs, special events, fundraising
• campaigns, donor engagement, Center website, available methods of communication and industry best practices to heighten supporter awareness of Center projects, priorities, and impact.
• Maintains appropriate and accurate departmental records.
• Verifies and updates constituent database records to reflect recent correspondence or  actions.
• Informs strategy related to member/donor retention and acquisition, use of the database, and all donor stewardship efforts.
• Exhibits a positive, professional demeanor, with careful attention to detail, propriety, and confidentiality.
• Demonstrates command of current computer technology and software, including Microsoft
• Office, Outlook, The Raiser’s Edge, WordPress, and the internet.
• Manages multiple tasks while working within given deadlines.
• Collaborates with staff and managers within and outside the Development Department.